Unique Feet Reflexology

Appointments: 0737 9617067

The Legal stuff

The Legal stuff

"Improved Health is only 2 feet away"

Unique Feet aims to optimise health & wellbeing by providing bespoke reflexology treatments.

Cancellation Policy

Unique Feet Reflexology understand that unanticipated events occur in everyone’s life. Unforeseen events and circumstances such as flight delays, car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider cancelling an appointment.

Unique Feet Reflexology commitment to providing a unique and outstanding treatment experience to all clients and out of consideration for therapists’ time, I have adopted the following policies:

  1. I aim to be as flexible as possible with appointments and work on the basis of mutual trust. Should an emergency occur and I need to cancel a session, I will do my utmost to give at least 24 hours’ notice to change the appointment.
  2. Please be aware that appointments cancelled within a 24-hour notice period or if you do not turn up for your appointment – this will incur the full charge of the treatment.
  3. As I am sure you can appreciate, late cancellations and no-shows really affect business income, therefore I have the cancellation policy.
  4. Late cancellations and ‘no-shows’ disrupt the conscientious and prompt service I aspire to provide to all clients, I am busy and there will always have been someone who could have been fitted in to missed appointment slots, which is why, as a courtesy to other guests and to staff, these charges exist.
  5. If you are taken ill or there is an emergency, I am reasonable, please let me know in the first available instance (i.e. first thing in the morning if ill) and I will waive our fees.

Thank you for your understanding and co-operation.
Unique Feet Reflexology x

Cookie Policy

http://uniquefeet.uk (our site).

Information about our use of cookies

Unique Feet Reflexology website uses cookies to enhance your experience and to gather information about visitors and visits to my website.

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

Most browsers are set to accept cookies by default, in addition when you first encounter my website you will be asked to “consent to cookies”. If you wish to disable cookies, you may do so through your individual browser options, however this may affect your ability to use my website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

I use the third party services Google Analytics on my website in order to determine the popularity of my content and better understand online activity. In order to do this, I may collect certain information about your visit such as the type of browser you use, or the date and time of your visit. This information is processed in a way which does not identify anyone. Please review the Privacy Policies of Google Analytics and contact them directly if you have any questions.

Unique Feet Reflexology website has links to other websites of interest:

These websites all have their own unique Privacy Policies over which I have no control, responsibility or liability. I would therefore recommend that you read the Privacy Policy of each website that you choose to click through to, before interacting with it.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after six months.

Privacy Policy for Unique Feet Reflexology

  1. Important Notice

    Your privacy is extremely important. This Privacy Policy is designed to explain how Unique Feet Reflexology collect, use, share and protect the personal information you provide me with when you access my website, engage with me on social media, book and attend a treatment with me; as well as your own rights to the information I collect. The policy is to keep the personal information I receive from you completely confidential and used solely for internal purposes. I will not share your personal information with any other parties.

    Please review this privacy policy carefully. I will inform you of any changes to this Policy by changing the “last updated” date at the top of this Privacy Policy. Any change becomes immediately effective upon publication on my website, and you waive specific notice of any changes to the Policy by continuing to use and access the site. I encourage you to review this Privacy Policy periodically, when you use my website or engage with me on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of my website after the Privacy Policy is posted.

  2. Unique Feet Reflexology Contact Details

    This website is run by Write-The-Web.com and Sarah Pawson MAR (Member Association of Reflexology). I am the owner of and run Unique Feet Reflexology. I am the controller of the personal data you provide. I welcome any questions and comments about your privacy. Please send these to me at the email address below;

    Email address: sarah@uniquefeet.uk

    Postal address:

    Unique Feet Reflexology
    46 Park View Avenue
    Cross Roads
    Keighley
    BD22 9DR

    Telephone: 0737 6917067

  3. What Personal Data Unique Feet Reflexology Keep

    Personal Data is any information which identifies you personally e.g. your name, address, email address, phone number. This Privacy Policy is concerned with personal data for Unique Feet Reflexology clients and those who enquire about treatments.

    Unique Feet Reflexology collect the following data from you:

    • When you send a contact enquiry or sign up the newsletter via Unique Feet Reflexology website, I will collect your name, email address and telephone number in order to reply to you or telephone contact if you prefer. If you decide not to go ahead with a booking, I will securely delete your details.

    • When you send me an enquiry via my Facebook Business Page Unique Feet Reflexology or via Messenger through my Facebook Business Page, I will collect your name and mobile number in order to reply to you. If you decide not to go ahead with a booking, I will securely delete your details.

    • At your first initial consultation appointment I will take health, medical and lifestyle information and your contact details from you in order to provide you with suitable Unique Feet Reflexology treatments, to devise a personalised bespoke treatment plan, and in order to contact you about future treatments. This includes your name, address, date of birth, email address, phone numbers, gender, employment status, health and lifestyle status. I will not share your information with anyone else (other than as required for legal process) without explaining why it is necessary and obtaining your explicit consent.

    • On each treatment after the initial consultation I will take further treatment details and related notes.

    • When a treatment is attended for the first time, all clients will be asked to read and sign my Privacy Notice in accordance with GDPR guidelines. A copy will be given to you at your first appointment.

  4. Use of Personal Information

    I will use the name and email address you provide me with on the website enquiry form in order to reply to your enquiry. If you proceed to booking a treatment, I will store your data to be able to remain in touch with you. If you do not proceed to a booking I will securely delete your data.

    If you send me any sensitive medical/health information by text, email or via Messenger, I will only hold and use this information if we proceed to treatment, at which time I will require explicit consent from you to hold this data, which I will take from you by asking you to sign my Privacy Notice in accordance with GDPR guidelines. If we do not proceed to treatment, I will securely delete this information.

    I am obliged to keep your information for 7 years after your last treatment in order to comply with Claims Occurring Insurance. For minors, the law regarding children’s records obliges me to keep their information until the child is 25, or if 17 when treated, then 26.

    I will use your personal details in order to directly market events and offers that I think might be of interest to you only if I have your prior agreement to do so (you may unsubscribe at any time).

    I will never sell your personal data to any third party.

  5. Security of Information

    I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you and I will contact you using the contact preferences you give me in relation to:

    • Appointment times
    • Reflexology information
    • Information related to your health
  6. Your Rights

    GDPR gives you the following rights:

    The right to be informed:

    • To know how your information will be held and used (this notice).

    The right of access:

    • To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

    The right to rectification:

    • To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

    The right to erasure (also called “the right to be forgotten”):

    • For you to request your therapist to erase any information they hold about you

    The right to restrict processing of personal data:

    • You have the right to request limits on how your therapist uses your personal information

    The right to data portability:

    • Under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

    The right to object:

    • To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.
    • Rights in relation to automated decision-making and profiling.
    • The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.
  7. Therapist’s Rights

    Please note:

    If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you.

    Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.

    Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.

  8. Consent

    By using this website, you consent to this Privacy Policy.

This policy is effective as of 18th Feburary 2021.